> For the complete documentation index, see [llms.txt](https://code-hunger.gitbook.io/easy-ticket/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://code-hunger.gitbook.io/easy-ticket/getting-started.md).

# Getting Started

{% hint style="info" %}
**Good to know:** Our software has a bunch of features that are surely gonna loved by everyone. The Easy ticket contains knowledgebase and FAQ for the customer self-service.\
OTP-based email validation ensures no spam e-mail.\
Roles and permission give you much control over the admin panel and much more.
{% endhint %}

We have highlighted a few important points of our application, to help you to understand why the easy ticket is better than others:

> Easy ticket is a ticket management system, which helps you to manage customer queires in very easy way, with the roles and permission you can create multiple admin and agent as well.

> Knowledgebase with **seo feature** will really boost your ticket software, as your customer directly reach to your portal by searching queries over the internet.
>
> Faq with **ajax based search**, helps your customer to filter the query very quick.
>
> Guest Ticket with **email otp validation** ensures no spam, and will create the account directly on successful validation of otp, you can use those email for your email marketing purposes.
>
> With **custom form builder**, you can choose what all fields you want to use during the ticket creation.

## Getting Started

**Got 2 minutes?** Check out a video overview of our product

{% embed url="<https://www.youtube.com/watch?ab_channel=CodeHungerPvtLtd&v=vMs-cQ2cr3c>" %}

### Guides: Jump right in

Follow our handy guides to get started on the basics as quickly as possible:

{% content-ref url="/pages/3PSdFTLNzr4JjE8pg7wq" %}
[Application Installation](/easy-ticket/installation/application-installation.md)
{% endcontent-ref %}

{% content-ref url="/pages/AUeXV2dJfOYahTmpsS4L" %}
[Login](/easy-ticket/administrator-login/login.md)
{% endcontent-ref %}

{% content-ref url="/pages/TfAffyvp6vXP0rYUkycb" %}
[Knowledge Base](/easy-ticket/administrator-login/knowledge-base.md)
{% endcontent-ref %}