# Getting Started

{% hint style="info" %}
**Good to know:** Our software has a bunch of features that are surely gonna loved by everyone. The Easy ticket contains knowledgebase and FAQ for the customer self-service.\
OTP-based email validation ensures no spam e-mail.\
Roles and permission give you much control over the admin panel and much more.
{% endhint %}

We have highlighted a few important points of our application, to help you to understand why the easy ticket is better than others:

> Easy ticket is a ticket management system, which helps you to manage customer queires in very easy way, with the roles and permission you can create multiple admin and agent as well.

> Knowledgebase with **seo feature** will really boost your ticket software, as your customer directly reach to your portal by searching queries over the internet.
>
> Faq with **ajax based search**, helps your customer to filter the query very quick.
>
> Guest Ticket with **email otp validation** ensures no spam, and will create the account directly on successful validation of otp, you can use those email for your email marketing purposes.
>
> With **custom form builder**, you can choose what all fields you want to use during the ticket creation.

## Getting Started

**Got 2 minutes?** Check out a video overview of our product

{% embed url="<https://www.youtube.com/watch?ab_channel=CodeHungerPvtLtd&v=vMs-cQ2cr3c>" %}

### Guides: Jump right in

Follow our handy guides to get started on the basics as quickly as possible:

{% content-ref url="/pages/3PSdFTLNzr4JjE8pg7wq" %}
[Application Installation](/easy-ticket/installation/application-installation.md)
{% endcontent-ref %}

{% content-ref url="/pages/AUeXV2dJfOYahTmpsS4L" %}
[Login](/easy-ticket/administrator-login/login.md)
{% endcontent-ref %}

{% content-ref url="/pages/TfAffyvp6vXP0rYUkycb" %}
[Knowledge Base](/easy-ticket/administrator-login/knowledge-base.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://code-hunger.gitbook.io/easy-ticket/getting-started.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.