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Knowledge Base

In this section, we will learn how to create knowledgebase and understood all its feature

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Last updated 2 years ago

Good to know: Always remember a good knowledge base, create happy customers, increase customer retention, manage customer issues in a proactive manner and also reduce phone call support.

Well, when you click on the knowledgebase in the sidebar, you will see category, subcategory, and knowledgebase, and we will discuss each and every topic.

So we will start learning, each of the section one by one, I have included the links, so you can directly jump into your favorite section, but we suggest you to start from the category first.

KnowledgeBase Sections

📖
📁Category
📂Sub Category
📚Knowledge Base