# User

Our ticket system contains three types of User admin,agent and customer, admin will be created while ticket system installation, Agent and customer can be created via Admin Panel.

## Brief about user

To get a brief about the user in our ticket system, you pick the user from the below section.

{% content-ref url="/pages/7JaVBTfvpIpnMkPSY0Zz" %}
[Agent](/easy-ticket/administrator-login/user/agent.md)
{% endcontent-ref %}

{% content-ref url="/pages/isuzSdSn0iBZDQ3862Kh" %}
[Customer](/easy-ticket/administrator-login/user/customer.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://code-hunger.gitbook.io/easy-ticket/administrator-login/user.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.